On November 3rd 2017 I tried to cancel a shipment the next day when the order had not yet shipped and they would not cancel nor refund the shipping cost. I spoke to several people and no one cared about customer service satisfaction. BEWARE if you order 1-DAY SHIPPING,...Read more
After years of being an auto ship customer [easiest way for them to make money], I moved and cancelled my auto ship delivery. At least I thought I did. According to the folks at natural well-being, I didn't and they charged and shipped another month's supply only...Read more
Terrible customer service. I placed an order on June 15th. When I hadn't received a shipping confirmation the following week, I called. I was told that I'm not sure why it didn't ship, but I guarantee it will be there by Monday. Monday came, no package, I called. They...Read more
Natural Well Being is a terrible company to order products from. They do not cancel orders promply, with the excuse that they are on the West Coast and their shipping department is on the East Coast. I placed the order online on Sunday, July 31st, and immediately...Read more
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